Guarantees & Flexibility

Assurance at every step

We know outsourcing is a big decision. It’s why we give you clear guarantees and flexible terms that keep you in control.

Zero-risk engagement: If we can’t deliver talent you’re happy with, your setup fee is refunded in full.
Talent guarantee: If a team member doesn’t meet expectations in the first 12 months, we’ll replace them at no cost.
Flexible terms: Scale up or down as needed, with a clear 60-day cancellation notice and no long-term lock-ins.
Transparent setup: Simple, upfront fees with nothing hidden.
Discounts for growth: Reduced service fees as your team expands.

Have the freedom to grow, adjust, and evolve, without unnecessary risk, with SmartScale Global as your trusted outsourcing partner.